Where Is Kaadas From? The Brand Behind Malaysia’s Digital Locks

“Kaadas digital lock from which country?” is one of the most-typed questions about the brand in Malaysia. Here are the answers, in the form of the questions homeowners actually ask before they trust a company with their front door.

Which country is Kaadas from?

Kaadas is a smart lock manufacturer headquartered in Shenzhen, China, often called China’s Silicon Valley. It is a dedicated lock company, not an electronics brand that added locks to its catalogue.

Its background is in mechanical and electronic locks, and it has spent decades developing fingerprint, face recognition and connected lock technology.

Today Kaadas operates one of the world’s largest 308,000 square metre production facilities supported by three R&D centres, holds over 400 international patents, and is trusted in more than 6 million homes across 36 countries. It is one of the largest dedicated digital lock manufacturers in the world.

Does Kaadas make its own locks?

Yes, and this is the most important thing to understand about the brand. Kaadas is an OBM, an original brand manufacturer. It designs, engineers and builds its own locks in its own facility, from the software encryption to the casting of the mortise body.

Many digital lock brands you see on Malaysian marketplaces are the opposite. They are resellers who buy generic locks from an OEM factory and put their own logo on the box.

The reseller does not control the firmware, cannot guarantee parts, and often has no say over quality between one production batch and the next.

Kaadas’s vertically integrated model means the company that designed your lock is the same company that manufactured it and wrote the app it connects to, and its official Malaysian team stands behind the warranty.

What technology goes into Kaadas locks?

Kaadas locks are assembled from best-in-class technology and parts. The main ones are:

• 3D face recognition, found on models like the K70SE, K20 Pro Max, Q9 and R9KFV gate lock.
• The Sweden FPC fingerprint sensor, the same world-class sensor trusted by global brands such as Google, Microsoft, Lenovo and Dell.
• Aluminium alloy and other quality materials in the construction.
• The Kaadas Smart App, which handles temporary PINs, access logs, live video and, on selected models, remote unlock.

Kaadas names the sensor it uses on its product pages instead of hiding where its parts come from. A brand that is open about its components is usually open about the rest.

Who runs Kaadas Malaysia?

Kaadas Malaysia is operated by The Smart Series Sdn Bhd, the official Malaysian distributor, headquartered in Bandar Puteri, Puchong. Through a strategic joint venture with The Smart Series, Kaadas brings global innovation and manufacturing expertise closer to home.

The Smart Series is the same group behind Kaadas Singapore. A dedicated team handles everything from product consultation and professional installation to after-sales support, and the certified in-house technicians who carry out installations are available around the clock.

One fact that many buyers do not realise: because Kaadas Malaysia and Kaadas Singapore are run by the same group, product knowledge, installation standards and after-sales processes are shared across the two markets rather than being two unrelated franchises.

For homeowners, this means the confidence of a globally established brand, backed by local expertise, consistent service standards and a team you can count on long after installation. You can read more on the Kaadas Malaysia company page.

Is there a showroom I can visit?

Yes, there are two:

• Kaadas @The Smart Series | Bandar Puteri Puchong: 56, Jalan Puteri 2/2, Bandar Puteri, 47100 Puchong, Selangor. Open daily, 10am to 7pm.
• Kaadas @The Smart Series | Easyhome Mall, Subang Jaya: G-51, 1, Persiaran Kewajipan, USJ 1, 47600 Subang Jaya, Selangor. Open daily, 10am to 8pm.

A digital lock is something you will touch every single day, so it is worth trying before buying.

At either showroom you can test the speed of the 3D face recognition and finger vein sensors yourself, bring a photo of your door or gate for a model recommendation, and access showroom-only bundles and priority installation slots.

If you would like to visit either showroom, the sales hotline can confirm which models are on display.

Is Kaadas only for luxury homes?

Kaadas Malaysia’s stated mission covers the whole housing spectrum, from RUMAWIP affordable housing units to luxury bungalows. The range backs that up: it runs from under RM1,000 for the M7-5W to between RM3,500 and RM3,700 for the K70SE, so there is a Kaadas lock for almost any budget.

What warranty and support do I get in Malaysia?

This is where the OBM advantage becomes concrete. Kaadas Malaysia provides:

• A 2-year onsite warranty on digital locks bought from Kaadas Malaysia or an authorised dealer
• Extension to a third year as an optional add-on at purchase, priced under RM100 on entry models
• Free installation within the Klang Valley, within 35 km of the service coverage area, with installation available nationwide at additional transport charges where applicable
• A service location at the Puchong HQ where accessories such as RFID tags, WiFi modules and remote controls can be tested, repaired or replaced

The team diagnoses most issues remotely first, and when a fault needs hands-on attention, a Kaadas technician comes to your home. The full onsite warranty terms are published so you can read exactly what is and is not covered before you buy.

Is Kaadas a good brand? Why any of this matters

When you buy a digital lock, you are buying two things: a piece of hardware, and a promise that someone will look after it. An unbranded lock can match the hardware on paper. It cannot match the promise.

Kaadas’s origin as a lock manufacturer with its own factory and R&D means the hardware is built to a controlled standard. Kaadas Malaysia and Kaadas Singapore being run by the same group means the promise is kept by a team with physical showrooms, in-country technicians and a warranty you can read.

Design collaborations with senior aesthetic consultants from BMW and Lamborghini, seen in the Lamborghini-inspired K19F and The Legend series, are a bonus, not the foundation.

To be sure you are getting a genuine lock with that support attached, buy from Kaadas Malaysia directly or from one of the listed authorised resellers.

A Kaadas lock bought through an unauthorised channel is still a well-built lock, but the onsite warranty that makes the brand worth choosing depends on where you bought it. Kaadas Malaysia’s warranty covers locks distributed by Kaadas Malaysia or its authorised dealers and installed by authorised technicians.